Terms and Conditions

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Welcome to the Reen & Bean Coffee & Supplements website. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.

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1. General

• This website is owned and operated by Reen & Bean Limited (“Reen & Bean”, “we”, “our” or “us”).

• These Terms apply to all visitors, users, and customers of our website.

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2. Products and Services

• We offer food, beverages, supplements, and related products for sale both in-store and online (where available).

• All products are subject to availability and may be withdrawn or substituted at any time without notice.

• We reserve the right to limit quantities per customer.

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3. Pricing and Payment

• All prices are in New Zealand Dollars (NZD) and include GST unless stated otherwise.

• We take reasonable care to ensure pricing is correct but reserve the right to correct errors.

• Payments must be made at the time of order via our approved payment methods.

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4. Online Orders and Click & Collect

• If you order online or use Click & Collect, you agree to provide accurate, up-to-date information.

• Orders are not confirmed until you receive an order confirmation from us.

• We are not responsible for delays or cancellations due to circumstances beyond our control.

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5. Refunds and Returns

• We follow the Consumer Guarantees Act 1993 (NZ).

• If your product is faulty or not as described, please contact us within a reasonable time for a replacement, credit, or refund.

• For food safety reasons, we do not accept returns for change of mind.

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6. Allergies and Dietary Information

• We take care to label our products clearly, but please be aware that our food is prepared in an environment that handles common allergens (e.g., nuts, gluten, dairy).

• If you have severe allergies, please let our staff know before ordering.

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7. Intellectual Property

• All content on this website (text, images, logo, etc.) is owned by Reen & Bean or our content suppliers.

• You may not copy, reproduce, or use our content without written permission.

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8. Privacy

• Your privacy is important to us. Any personal information you provide will be handled according to our Privacy Policy.

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9. Limitation of Liability

• We take reasonable care to keep our website accurate and secure but do not guarantee it will always be error-free or available.

• To the maximum extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of this website.

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10. Changes

• We may update these Terms and Conditions from time to time. Please check back regularly for any changes. Your continued use of our site means you accept the updated Terms.

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11. Governing Law

• These Terms are governed by the laws of New Zealand.

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Contact Us

If you have any questions about these Terms and Conditions, please contact us